EBSCO incident

Service Issue Reported – Mosaic

Critical Resolved View vendor source →

EBSCO experienced a critical incident on October 6, 2026 affecting Mosaic, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 05:07 PM UTC
Resolved
Oct 06, 2026, 06:06 PM UTC
Duration
59m
Detected by Pingoru
Oct 06, 2026, 05:07 PM UTC

Affected components

Mosaic

Update timeline

  1. investigating Oct 06, 2026, 05:07 PM UTC

    We have received reports of an issue with Mosaic, specifically, Mosaic is inaccessible at the moment. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved Oct 06, 2026, 06:06 PM UTC

    The issues customers reported with Mosaic are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.