EBSCO incident

eBook order fulfillment in ECM, GOBI and Mosiac is delayed.

Minor Resolved View vendor source →

EBSCO experienced a minor incident on July 22, 2026 affecting EBSCOhost Collection Manager and GOBI and 1 more component, lasting 7h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 08:28 PM UTC
Resolved
Jul 23, 2026, 04:27 AM UTC
Duration
7h 59m
Detected by Pingoru
Jul 22, 2026, 08:28 PM UTC

Affected components

EBSCOhost Collection ManagerGOBIMosaic

Update timeline

  1. investigating Jul 22, 2026, 08:28 PM UTC

    Due to an unforeseen issue eBook orders are currently delayed in fulfillment. Orders can be placed in ECM, GOBI, and Mosaic and will be fulfilled as soon as possible. We apologize for the inconvenience.

  2. resolved Jul 23, 2026, 04:27 AM UTC

    The issues customers reported with **eBook order fulfillment in ECM, GOBI and Mosiac is delayed** are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.