EBSCO incident

Service Issue Reported – EBSCO System error when accessing persistent links

Major Resolved View vendor source →

EBSCO experienced a major incident on September 1, 2026 affecting EBSCOhost Research Databases and EBSCO Discovery Service and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 03:25 PM UTC
Resolved
Sep 01, 2026, 04:21 PM UTC
Duration
55m
Detected by Pingoru
Sep 01, 2026, 03:25 PM UTC

Affected components

EBSCOhost Research DatabasesEBSCO Discovery ServicePublication Finder

Update timeline

  1. investigating Sep 01, 2026, 03:25 PM UTC

    We have received reports of an issue with users receiving an EBSCO System Error screen when attempting to access some persistent links. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved Sep 01, 2026, 04:21 PM UTC

    The issues customers reported with users receiving an EBSCO System Error screen when attempting to access some persistent links are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.