EBSCO incident

Service Issue Reported – ***STACKS***

Notice Resolved View vendor source →

EBSCO experienced a notice incident on September 3, 2026 affecting Stacks, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 03:15 PM UTC
Resolved
Sep 03, 2026, 08:15 PM UTC
Duration
4h 59m
Detected by Pingoru
Sep 03, 2026, 03:15 PM UTC

Affected components

Stacks

Update timeline

  1. investigating Sep 03, 2026, 03:15 PM UTC

    We have received reports of an issue with **STACKS**, specifically intermittent issues with STACKS timing out or resolving in a 504 error. Our engineering teams are currently investigating the issue, and we will update this page when more information is available.

  2. identified Sep 03, 2026, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 03, 2026, 08:15 PM UTC

    This incident has been resolved.