EBSCO experienced a major incident on September 19, 2025 affecting EBSCOadmin and EBSCOhost Research Databases and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 19, 2025, 07:29 PM UTC
We have received reports of accessing issues impacting multiple products. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Sep 19, 2025, 07:34 PM UTC
We are continuing to investigate this issue.
- identified Sep 19, 2025, 08:54 PM UTC
Our engineering teams have identified the issue impacting EBSCO services and are currently working to resolve this issue. We will update this page when more information is available.
- resolved Sep 20, 2025, 07:55 PM UTC
The issues customers reported with EBSCO Services are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.