DocPlanner incident

Marketplace Europe Higher error rate

Major Resolved View vendor source →

DocPlanner experienced a major incident on April 27, 2026 affecting Marketplace: Poland and Marketplace: Italy and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 02:17 PM UTC
Resolved
Apr 27, 2026, 02:37 PM UTC
Duration
19m
Detected by Pingoru
Apr 27, 2026, 02:17 PM UTC

Affected components

Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: PortugalMarketplace: Germany

Update timeline

  1. identified Apr 27, 2026, 02:17 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 27, 2026, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 02:37 PM UTC

    This incident has been resolved.