DocPlanner incident

We are experiencing slowness in our marketplace in south america

Minor Resolved View vendor source →
Started
Apr 07, 2026, 08:40 PM UTC
Resolved
Apr 07, 2026, 09:06 PM UTC
Duration
25m
Detected by Pingoru
Apr 07, 2026, 08:40 PM UTC

Affected components

Marketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru

Update timeline

  1. investigating Apr 07, 2026, 08:40 PM UTC

    We are currently investigating this issue.

  2. identified Apr 07, 2026, 08:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 07, 2026, 08:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2026, 09:06 PM UTC

    This incident has been resolved.

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