DocPlanner incident

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Major Resolved View vendor source →

DocPlanner experienced a major incident on April 24, 2026 affecting Marketplace: Poland and Marketplace: Italy and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 09:45 AM UTC
Resolved
Apr 24, 2026, 10:10 AM UTC
Duration
24m
Detected by Pingoru
Apr 24, 2026, 09:45 AM UTC

Affected components

Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: PortugalMarketplace: Germany

Update timeline

  1. investigating Apr 24, 2026, 09:45 AM UTC

    We are currently investigating this issue.

  2. identified Apr 24, 2026, 09:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2026, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 10:10 AM UTC

    This incident has been resolved.