DocPlanner incident

Marketplace instability in Mexico

Notice Resolved View vendor source →

DocPlanner experienced a notice incident on April 13, 2026 affecting Marketplace: Mexico, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2026, 06:28 PM UTC
Resolved
Apr 13, 2026, 07:10 PM UTC
Duration
41m
Detected by Pingoru
Apr 13, 2026, 06:28 PM UTC

Affected components

Marketplace: Mexico

Update timeline

  1. investigating Apr 13, 2026, 06:28 PM UTC

    We are currently investigating this issue.

  2. identified Apr 13, 2026, 07:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2026, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 07:10 PM UTC

    This incident has been resolved.