DocPlanner experienced a major incident on May 19, 2026 affecting SaaS: Poland and SaaS: Italy and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
SaaS: PolandSaaS: ItalySaaS: TurkeySaaS: Czech RepublicSaaS: SpainSaaS: BrazilSaaS: MexicoSaaS: ColombiaSaaS: ChileSaaS: Peru
Update timeline
- identified May 19, 2026, 12:04 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 19, 2026, 12:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 19, 2026, 12:14 PM UTC
This incident has been resolved.