DocPlanner incident

Marketplace instability Italy

Major Resolved View vendor source →

DocPlanner experienced a major incident on April 4, 2026 affecting Marketplace: Italy, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2026, 08:22 AM UTC
Resolved
Apr 04, 2026, 08:45 AM UTC
Duration
22m
Detected by Pingoru
Apr 04, 2026, 08:22 AM UTC

Affected components

Marketplace: Italy

Update timeline

  1. investigating Apr 04, 2026, 08:22 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 04, 2026, 08:31 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 04, 2026, 08:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 04, 2026, 08:45 AM UTC

    This incident has been resolved.