DocPlanner experienced a major incident on May 6, 2026 affecting Clinic Cloud, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Clinic Cloud
Update timeline
- identified May 06, 2026, 11:24 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2026, 11:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 11:30 AM UTC
This incident has been resolved.