DocPlanner incident

EU Marketplace Down

Major Ongoing View vendor source →

DocPlanner is currently experiencing a major incident affecting Marketplace: Poland and SSO: Poland and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
May 26, 2026, 11:40 AM UTC
Resolved
Ongoing
Duration
● 2h 36m
Detected by Pingoru
May 26, 2026, 11:40 AM UTC

Affected components

Marketplace: PolandSSO: PolandMarketplace: ItalySSO: ItalyMarketplace: TurkeySSO: TurkeyMarketplace: Czech RepublicSSO: Czech RepublicMarketplace: SpainMarketplace: Brazil

Update timeline

  1. investigating May 26, 2026, 11:40 AM UTC

    We are investigating issues with out european marketplace, sso

  2. monitoring May 26, 2026, 12:07 PM UTC

    The services are back, we are monitoring the situation

  3. investigating May 26, 2026, 12:39 PM UTC

    Unfortunately we are back with the issue, we are investigating

  4. monitoring May 26, 2026, 01:32 PM UTC

    We identified the issue, a fix is being relesed