DocPlanner incident

Listings are not showing doctors properly in Mexico

Major Resolved View vendor source →
Started
Mar 19, 2026, 12:30 AM UTC
Resolved
Mar 19, 2026, 12:50 AM UTC
Duration
19m
Detected by Pingoru
Mar 19, 2026, 12:30 AM UTC

Affected components

Marketplace: Mexico

Update timeline

  1. investigating Mar 18, 2026, 11:36 PM UTC

    We are currently investigating the issue. We will send next update within 30 minutes.

  2. identified Mar 19, 2026, 01:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 19, 2026, 01:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2026, 01:01 AM UTC

    This incident has been resolved.

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