DocPlanner incident

Marketplace South America performances impaired

Major Resolved View vendor source →

DocPlanner experienced a major incident on March 31, 2026 affecting Marketplace: Brazil and Marketplace: Chile and 1 more component, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 02:04 PM UTC
Resolved
Mar 31, 2026, 03:41 PM UTC
Duration
1h 37m
Detected by Pingoru
Mar 31, 2026, 02:04 PM UTC

Affected components

Marketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru

Update timeline

  1. investigating Mar 31, 2026, 02:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 31, 2026, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 03:41 PM UTC

    This incident has been resolved.