DocPlanner incident

Marketplace SA is flapping due to overload

Major Resolved View vendor source →

DocPlanner experienced a major incident on April 16, 2026 affecting Marketplace: Brazil and Marketplace: Chile and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 07:53 PM UTC
Resolved
Apr 16, 2026, 09:01 PM UTC
Duration
1h 7m
Detected by Pingoru
Apr 16, 2026, 07:53 PM UTC

Affected components

Marketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru

Update timeline

  1. investigating Apr 16, 2026, 07:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 16, 2026, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 16, 2026, 09:01 PM UTC

    This incident has been resolved.