Cardiff University incident

GlobalProtect VPN (Apple mac)

Minor Resolved View vendor source →

Cardiff University experienced a minor incident on September 22, 2025 affecting Virtual Private Networks (VPN), lasting 23h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 08:51 AM UTC
Resolved
Sep 23, 2025, 08:23 AM UTC
Duration
23h 32m
Detected by Pingoru
Sep 22, 2025, 08:51 AM UTC

Affected components

Virtual Private Networks (VPN)

Update timeline

  1. investigating Sep 22, 2025, 08:51 AM UTC

    We are currently investigating issues with Apple Mac devices being unable to connect to GlobalProtect VPN on campus.

  2. resolved Sep 23, 2025, 08:23 AM UTC

    This incident has been resolved.