Cardiff University incident

Unplanned Network Outage

Resolved after 3 days 23 hours, affecting Wired Network Connectivity, on August 17, 2026.

monitoring Aug 17, 2026, 09:57 AM UTC

A fix has been implemented and we are monitoring the results. Please inform the Service desk if you continue to experience any wired network issues.

Started
Aug 17, 2026, 08:02 AM UTC
Resolved
Aug 21, 2026, 07:51 AM UTC
Duration
3d 23h
Detected by Pingoru
Aug 17, 2026, 08:02 AM UTC

Affected components

Wired Network Connectivity

Update timeline

  1. investigating Aug 17, 2026, 08:02 AM UTC

    University IT is aware of an issue with the University Network and technical staff are currently investigating. Early calls suggest it may only be affecting wired network connections rather than WiFi. Further updates will follow as more information becomes available. We apologise for any inconvenience this is causing.

  2. monitoring Aug 17, 2026, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results. Please inform the Service desk if you continue to experience any wired network issues.

  3. resolved Aug 21, 2026, 07:51 AM UTC

    The incident has been resolved.

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