Cardiff University incident

Issues affecting access to various services via Horizon

Resolved after 1 day, affecting Financial and Procurement System (Oracle-EBS) and SIMS (Admin), on May 28, 2026.

resolved May 29, 2026, 02:50 PM UTC

This incident has been resolved, we apologise for any inconvenience this may have caused.

Started
May 28, 2026, 02:07 PM UTC
Resolved
May 29, 2026, 02:50 PM UTC
Duration
1d
Detected by Pingoru
May 28, 2026, 02:07 PM UTC

Affected components

Financial and Procurement System (Oracle-EBS)SIMS (Admin)

Update timeline

  1. investigating May 28, 2026, 02:07 PM UTC

    University IT are aware of an issue affecting access to various services via Horizon, and technical staff are currently investigating. An update will be provided as soon as more information is available.

  2. monitoring May 28, 2026, 02:52 PM UTC

    A fix has been implemented and the issues affecting access to services via Horizon should now be resolved. Engineers are continuing to monitor the service.

  3. resolved May 29, 2026, 02:50 PM UTC

    This incident has been resolved, we apologise for any inconvenience this may have caused.

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