Cardiff University incident
Intermittent issues accessing the SIMS Client via RAS
Resolved after 6 hours 19 minutes, affecting SIMS (Admin), on October 12, 2026.
A fix has been implemented and the issues affecting access to the SIMS Client via RAS should now be resolved. Engineers are continuing to monitor the service.
Affected components
Update timeline
- investigating Oct 12, 2026, 08:31 AM UTC
University IT are aware of an intermittent issue affecting access to the SIMS Client via RAS, and technical staff are currently investigating. An update will be provided as soon as more information is available.
- monitoring Oct 12, 2026, 08:55 AM UTC
A fix has been implemented and the issues affecting access to the SIMS Client via RAS should now be resolved. Engineers are continuing to monitor the service.
- resolved Oct 12, 2026, 02:50 PM UTC
The issue affecting access to the SIMS Client via RAS has now been resolved.
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