Is Cardiff University down?

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Current status
Cardiff University has degraded performance

3 active incidents: Oracle EBS - SSL Certificate renewal issue, ORCA - Research output download statistics · +1 more

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Official status page: https://status.cardiff.ac.uk · Polled every 5 minutes · 45 components tracked

Real-time Cardiff University status, recent outages, and incident history — pulled directly from Cardiff University's official status page at https://status.cardiff.ac.uk every 5 minutes. Pingoru tracks 45 Cardiff University services and has captured 16 incidents in the last 90 days (99.11% uptime). Get email, Slack, Discord, or webhook alerts the moment Cardiff University reports a new incident — free for 5 monitors, no credit card.

Cardiff University uptime 99.11% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Oracle EBS - SSL Certificate renewal issue
    Ongoing ● 5d 5h
    Started Apr 24, 2026, 11:43 AM UTC
    Financial and Procurement System (Oracle-EBS)
    3 updates · show timeline
    • investigating · Apr 24, 2026, 08:07 AM UTC

      Oracle EBS - SSL Certificate renewal issue Following the renewal of the SSL certificate, some users are being presented with a certificate warning. We advise those users not to attempt launching Oracle EBS until the issue is resolved. University IT is currently investigating and hope to resolve this issue as quickly as possible. We apologise for any inconvenience this is causing.

    • investigating · Apr 24, 2026, 09:06 AM UTC

      This issue has been escalated to the vendor who will provide an update shortly. We apologise for any inconvenience this is causing but please be patient while University IT, Finance and the vendor continue the investigation.

    • identified · Apr 24, 2026, 11:43 AM UTC

      This issue has been identified and a fix is to be implemented starting at 16:00, 24th April 2026.

    Latest: This issue has been identified and a fix is to be implemented starting at 16:00, 24th April 2026.

  2. Service Desk Ticketing System (ASM): Performance and Login issues
    Resolved 15d 4h
    Started Apr 08, 2026, 09:54 AM UTC · Resolved Apr 23, 2026, 02:28 PM UTC
    Service Desk Support (IT single point of contact)
    6 updates · show timeline
    • investigating · Apr 08, 2026, 09:54 AM UTC

      We have been made aware of issues impacting the Service Desk ticketing system (ASM), including reports of very slow processing and not being able to complete the login process. The issue has been raised and escalated with our third-party provider, who are undertaking investigations. Issues with failing to log in can be intermittent, and so repeated attempts can sometimes result in success. We will provide updates as our provider proceeds with their investigations.

    • monitoring · Apr 08, 2026, 10:12 AM UTC

      Our provider has completed their initial investigations, and have applied a remedy to fix the issues being experienced. Normal service has been restored, but performance is continuing to be monitored to ensure the fix has been fully effective.

    • monitoring · Apr 09, 2026, 07:58 AM UTC

      Some reports continued regarding slower than expected operation of the service, and additional mediation has been attempted in response. Our engineers and our provider are continuing to monitor and assess the situation.

    • monitoring · Apr 10, 2026, 03:44 PM UTC

      Further investigations were undertaken into the slow performance of the system, and our provider has recently identified what they believe to be the underlying root cause. Remediation has subsequently been applied, and normal service operation appears to have been restored, though monitoring will continue over the weekend.

    • monitoring · Apr 13, 2026, 12:41 PM UTC

      Monitoring indicates that normal performance has been sustained since the fix was applied, but additional monitoring will continue through the rest of the day.

    • resolved · Apr 23, 2026, 02:28 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. myPrint - Payment system fixed
    Resolved 20d 21h
    Started Apr 02, 2026, 02:09 PM UTC · Resolved Apr 23, 2026, 12:07 PM UTC
    Printing, Copying, & Scanning
    3 updates · show timeline
    • identified · Apr 02, 2026, 02:09 PM UTC

      The payment gateway used to add credit to your myPrint account is currently unavailable. However, the myPrint printing service is still available.

    • monitoring · Apr 16, 2026, 02:45 PM UTC

      The print payment system has been fixed - you can now add credit to your print account. You may notice an updated payment page, as we now use Worldpay to process payments securely.

    • resolved · Apr 23, 2026, 12:07 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Cardiff University outage history

9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 3 incidents
  • Oracle EBS - SSL Certificate renewal issue Ongoing
    Started Apr 24, 2026, 11:43 AM UTC · ● 5d 5h
  • Service Desk Ticketing System (ASM): Performance and Login issues Resolved
    Started Apr 08, 2026, 09:54 AM UTC · Resolved Apr 23, 2026, 02:28 PM UTC · 15d 4h
  • myPrint - Payment system fixed Resolved
    Started Apr 02, 2026, 02:09 PM UTC · Resolved Apr 23, 2026, 12:07 PM UTC · 20d 21h

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Track Cardiff University uptime & incident history

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Frequently asked questions

What is Cardiff University's uptime?
Over the last 90 days, Cardiff University reported 99.11% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.cardiff.ac.uk — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Cardiff University's uptime history rolling forward in real time.
Has Cardiff University had outages in 2026?
Yes — Cardiff University has had 13 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Cardiff University outage?
The most recent Cardiff University incident was "ORCA Maintenance - Postponed", which started on April 30, 2026 and was resolved on April 28, 2026. Pingoru captured this directly from https://status.cardiff.ac.uk. See the full incident card above for affected components and the update timeline.
How often does Cardiff University have outages?
Based on the last 90 days, Cardiff University averages 4.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Cardiff University's status page?
Cardiff University's official status page is https://status.cardiff.ac.uk. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Cardiff University down right now?
Cardiff University has degraded performance. Pingoru checks the official status page every 5 minutes and flips this headline the moment Cardiff University reports a change. Current status is based on 45 tracked services.
How does Pingoru know if Cardiff University is down?
We read https://status.cardiff.ac.uk directly, using Cardiff University's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Cardiff University has an outage?
Create a free Pingoru account and add Cardiff University as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Cardiff University's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Cardiff University incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Cardiff University issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Cardiff University status?
We use Cardiff University's own status page at https://status.cardiff.ac.uk. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Degraded" mean?
Cardiff University is reporting degraded performance — services are up but slower than usual, or a subset of requests is failing.

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