Is Cardiff University down?

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Current status
Cardiff University is having a partial outage

Active incident: Websites Service Disruption

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Cardiff University is reporting a partial outage right now (last checked 2m ago). Some components are affected; others remain operational.

Real-time Cardiff University status, recent outages, and incident history: pulled directly from Cardiff University's official status page at status.cardiff.ac.uk every 5 minutes. Pingoru tracks 46 Cardiff University services and has captured 17 incidents in the last 90 days (99.17% uptime). Get email, Slack, Discord, or webhook alerts the moment Cardiff University reports a new incident, free for 3 monitors, no credit card.

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Cardiff University uptime 99.17% uptime · past 90 days
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Active incident 1

  1. Websites Service Disruption
    Ongoing ● 10d 18h
    Started Oct 21, 2026, 02:13 PM UTC
    Timeline · 2 updates
    • investigating · Oct 21, 2026, 02:13 PM UTC

      University IT have been made aware of a significant vulnerability requiring urgent patching maintenance. As this vulnerability is critical, we have taken the decision to block internet access to the affected systems (note that access is still available if on-campus or via the VPN). The vast majority of our services are unaffected, but it is difficult to list all affected systems. We apologise for the disruption this may cause.

    • identified · Oct 29, 2026, 04:00 PM UTC

      We continue to experience some service disruption as a result of the global cyber-security issue affecting the PHP platform. Service restoration work is progressing well, however some services are still affected as recovery work continues. How does this affect service users? - There is no indication that University systems, data, or user accounts have been compromised. - Some of our websites may be temporarily unavailable from outside the University while we address the underlying issue. In most cases, affected websites can be accessed on-campus or via the University's VPN. What is being done? Our technical teams continue to work actively on restoring services. Significant progress has been made, and a large number of affected services have been successfully restored. Due to the scale of the wider issue and the complexity of the remediation work required, recovery of some services may extend over the coming weeks. Work remains ongoing to restore full service and ensure systems are operating securely and reliably. We will continue to provide updates as further information becomes available. We apologise for any inconvenience and appreciate your patience while we work to resolve the issue.

    Latest: We continue to experience some service disruption as a result of the global cyber-security issue affecting the PHP platform. Service restoration work is progressing well, however s…

Recent outages & incidents

Past 90 days
  1. Student Residences Portal: Access Issues
    Resolved 17h 47m
    Started Oct 29, 2026, 03:11 PM UTC · Resolved Oct 30, 2026, 08:59 AM UTC
    Residences Student Portal (Accommodation)
    Timeline · 4 updates
    • identified · Oct 29, 2026, 03:11 PM UTC

      We are aware that some students are currently experiencing difficulties accessing the Student Residences Portal. Our technical teams are investigating the issue and working to restore normal service as quickly as possible.

    • monitoring · Oct 29, 2026, 04:24 PM UTC

      The issue affecting the Student Residences Portal has been resolved. Users should now be able to access the service normally. We will continue to monitor the service to ensure it remains stable. Thank you for your patience

    • monitoring · Oct 29, 2026, 04:24 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Oct 30, 2026, 08:59 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Issues accessing OneDrive whilst on campus
    Resolved 20h 15m
    Started Oct 22, 2026, 12:22 PM UTC · Resolved Oct 23, 2026, 08:37 AM UTC
    Microsoft Cloud Storage
    Timeline · 3 updates
    • monitoring · Oct 22, 2026, 12:22 PM UTC

      We are aware of numerous reports of people encountering error messages and issues when trying to access their OneDrive whilst on campus. A potential cause has been identified, and a possible fix applied. Early indications are that this remediation has restored the service to normal again. If you have previously encountered this issue and are on campus, please try to access your OneDrive again now that the fix has been applied.

    • monitoring · Oct 22, 2026, 02:13 PM UTC

      Latest reports indicate that whilst the fix has been effective for some, others are still encountering issues with accessing OneDrive whilst on campus. Therefore, investigations are continuing into the cause and any possible fixes. Access to OneDrive whilst not on campus seems unaffected.

    • resolved · Oct 23, 2026, 08:37 AM UTC

      Additional fixes have been applied and access to OneDrive whilst on campus has been fully restored for everyone. We apologise for the inconvenience this issue has caused.

    Latest: Additional fixes have been applied and access to OneDrive whilst on campus has been fully restored for everyone. We apologise for the inconvenience this issue has caused.

  3. Oracle EBS - Office365/WebADI issue
    Resolved 1d 19h
    Started Oct 20, 2026, 01:23 PM UTC · Resolved Oct 22, 2026, 09:13 AM UTC
    Financial and Procurement System (Oracle-EBS)
    Timeline · 3 updates
    • identified · Oct 20, 2026, 01:23 PM UTC

      Oracle EBS - Office365/WebADI issue University IT and Finance are aware of an issue where Microsoft Office appears to be unlicenced/not activated within the Published Applications service (AVD), and this is impacting functionality within Oracle EBS. The issue prevents users from launching the WebADI file easily or any other file that requires Word, Excel etc. Currently, there is no workaround available but University IT is investigating options to resolve this issue and hope to have this functionality restored as quickly as possible.

    • identified · Oct 20, 2026, 03:43 PM UTC

      While we continue working to resolve this issue, we are applying a background change that will aid our investigation. We apologise for any inconvenience this is causing.

    • resolved · Oct 22, 2026, 09:13 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Intermittent issues affecting access to SIMS Client via RAS
    Resolved 1d
    Started Oct 13, 2026, 03:39 PM UTC · Resolved Oct 14, 2026, 04:13 PM UTC
    SIMS (Admin)
    Timeline · 2 updates
    • identified · Oct 13, 2026, 03:39 PM UTC

      We have identified an intermittent issue affecting access to the SIMS Client via RAS. Our technical staff are working on resolving this. If a SIMS Client user experiences issues accessing the client via RAS, they are advised to shut down the RAS instance and retry.

    • resolved · Oct 14, 2026, 04:13 PM UTC

      The intermittent issue affecting access to the SIMS Client via RAS has now been resolved.

    Latest: The intermittent issue affecting access to the SIMS Client via RAS has now been resolved.

  5. Intermittent issues accessing the SIMS Client via RAS
    Resolved 6h 19m
    Started Oct 12, 2026, 08:31 AM UTC · Resolved Oct 12, 2026, 02:50 PM UTC
    SIMS (Admin)
    Timeline · 3 updates
    • investigating · Oct 12, 2026, 08:31 AM UTC

      University IT are aware of an intermittent issue affecting access to the SIMS Client via RAS, and technical staff are currently investigating. An update will be provided as soon as more information is available.

    • monitoring · Oct 12, 2026, 08:55 AM UTC

      A fix has been implemented and the issues affecting access to the SIMS Client via RAS should now be resolved. Engineers are continuing to monitor the service.

    • resolved · Oct 12, 2026, 02:50 PM UTC

      The issue affecting access to the SIMS Client via RAS has now been resolved.

    Latest: The issue affecting access to the SIMS Client via RAS has now been resolved.

See the full Cardiff University outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Cardiff University outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 46 components checked every 5 minutes
57incidents recorded
55last 12 months
17last 90 days
10 daystypical duration, 12 months

The longest incident in the last year, SharePoint Online: Unexpected errors accessing files on May 7, 2026, ran for 155 days. 54 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Financial and Procurement System (Oracle-EBS)7
  • SIMS (Admin)7
  • Wireless Network Connectivity6
  • Student Records (SIMS Online)4
  • Wired Network Connectivity4

Latest incidents

  • Student Residences Portal: Access Issues October 29, 2026 · 18 hours · notice

    We are aware that some students are currently experiencing difficulties accessing the Student Residences Portal. Our technical teams are investigating the…

  • Issues accessing OneDrive whilst on campus October 22, 2026 · 20 hours · major outage

    We are aware of numerous reports of people encountering error messages and issues when trying to access their OneDrive whilst on campus. A potential cause has…

  • Websites Service Disruption October 21, 2026 · still open · major outage

    University IT have been made aware of a significant vulnerability requiring urgent patching maintenance. As this vulnerability is critical, we have taken the…

Outage history

Past 90 days · 17 incidents View full outage history →