Cardiff University incident

Issues Accessing Shared Drives

Resolved after 1 day 2 hours, affecting Home & Shared drive (H: & S:), on June 24, 2026.

monitoring Jun 24, 2026, 08:15 AM UTC

We believe the issue affecting access to University shared drives has now been resolved. Users are asked to try reconnecting. If problems persist, please report them to the Service Desk.

Started
Jun 24, 2026, 08:02 AM UTC
Resolved
Jun 25, 2026, 10:02 AM UTC
Duration
1d 2h
Detected by Pingoru
Jun 24, 2026, 08:02 AM UTC

Affected components

Home & Shared drive (H: & S:)

Update timeline

  1. identified Jun 24, 2026, 08:02 AM UTC

    We are aware that some users are experiencing difficulties connecting to certain University shared drives this morning. Engineers are currently investigating the issue.

  2. monitoring Jun 24, 2026, 08:15 AM UTC

    We believe the issue affecting access to University shared drives has now been resolved. Users are asked to try reconnecting. If problems persist, please report them to the Service Desk.

  3. resolved Jun 25, 2026, 10:02 AM UTC

    This incident has been resolved.

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