Cardiff University incident
Microsoft Teams: Issues with presence status
Resolved after 3 hours 41 minutes, affecting Microsoft Teams, on June 17, 2026.
Microsoft report that this issue is resolved, and normal service has been restored
Affected components
Update timeline
- identified Jun 17, 2026, 10:08 AM UTC
Some users may be impacted by an issue with Microsoft Teams incorrectly setting their presence status. This issue can be intermittent, and accessing Teams through an alternative mechanism (desktop application / mobile app / web browser) can sometimes temporarily correct the presence status. Microsoft have reported that they are aware of the issue, and are working to develop a resolution.
- monitoring Jun 17, 2026, 10:29 AM UTC
Microsoft have identified what they believe is the cause of this issue, and have applied a fix. They are now monitoring the service to ensure the remediation is effective.
- resolved Jun 17, 2026, 01:50 PM UTC
Microsoft report that this issue is resolved, and normal service has been restored
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