Resolved after 20 hours 15 minutes, affecting Microsoft Cloud Storage, on October 22, 2026.
Additional fixes have been applied and access to OneDrive whilst on campus has been fully restored for everyone. We apologise for the inconvenience this issue has caused.
Affected components
Update timeline
- monitoring Oct 22, 2026, 12:22 PM UTC
We are aware of numerous reports of people encountering error messages and issues when trying to access their OneDrive whilst on campus. A potential cause has been identified, and a possible fix applied. Early indications are that this remediation has restored the service to normal again. If you have previously encountered this issue and are on campus, please try to access your OneDrive again now that the fix has been applied.
- monitoring Oct 22, 2026, 02:13 PM UTC
Latest reports indicate that whilst the fix has been effective for some, others are still encountering issues with accessing OneDrive whilst on campus. Therefore, investigations are continuing into the cause and any possible fixes. Access to OneDrive whilst not on campus seems unaffected.
- resolved Oct 23, 2026, 08:37 AM UTC
Additional fixes have been applied and access to OneDrive whilst on campus has been fully restored for everyone. We apologise for the inconvenience this issue has caused.
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