Bentley Systems Outage History

There were 5 Bentley Systems outages since February 9, 2026 totaling 55h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bentley.com

Minor April 15, 2026

iTwin Developer Portal - Login issue

Detected by Pingoru: Apr 15, 2026, 06:56 PM UTC
Resolved: Apr 15, 2026, 07:01 PM UTC
Duration: 5m

Affected: Platform Developer Portal

Timeline · 2 updates

investigating Apr 15, 2026, 06:56 PM UTC

Our team is currently investigating an login issue with iTwin Developer Portal (https://developer.bentley.com) We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
resolved Apr 15, 2026, 07:01 PM UTC

This incident has been resolved, and you should now be able to log in to the iTwin Developer Portal. It is now functioning normally. Thank you for your cooperation.

Read the full incident report →

Notice April 2, 2026

Application usage reporting issue

Detected by Pingoru: Apr 02, 2026, 03:12 PM UTC
Resolved: Apr 04, 2026, 06:58 PM UTC
Duration: 2d 3h

Timeline · 5 updates

identified Apr 02, 2026, 03:12 PM UTC

There is a temporary issue with the application usage reporting in Subscription Analytics portal (reporting.bentley.com). Our engineering team is working with high priority to fix the underlying cause and restore the timely delivery of usage data. In the meantime, please be aware that the current reports may not reflect your most recent application usage. We will provide another update as soon as the issue is resolved. We appreciate your patience and understanding.
monitoring Apr 02, 2026, 05:04 PM UTC

A fix has been implemented, and we will spend additional time monitoring the results. Thank you.
monitoring Apr 04, 2026, 06:46 PM UTC

A fix has been implemented, and we will spend additional time monitoring the results. Thank you. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
monitoring Apr 04, 2026, 06:48 PM UTC

We are continuing to monitor for any further issues.
resolved Apr 04, 2026, 06:58 PM UTC

This incident has been resolved and Subscription Analytics portal is now working normally. We appreciate your patience and understanding. Thank you for your cooperation.

Read the full incident report →

Minor March 13, 2026

Connectivity issue with Bentley Virtuosity Digital Store

Detected by Pingoru: Mar 13, 2026, 03:47 PM UTC
Resolved: Mar 13, 2026, 03:58 PM UTC
Duration: 11m

Affected: Virtuosity Digital Storefront

Timeline · 2 updates

investigating Mar 13, 2026, 03:47 PM UTC

We are currently experiencing connectivity issues with https://virtuosity.com. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
resolved Mar 13, 2026, 03:58 PM UTC

The issue has been resolved, and the website is now fully accessible and operating as expected.

Read the full incident report →

Major February 23, 2026

Bentley IMS - Login Failures in Europe Region

Detected by Pingoru: Feb 23, 2026, 10:01 AM UTC
Resolved: Feb 23, 2026, 10:07 AM UTC
Duration: 6m

Affected: Authentication / LoginUser Management

Timeline · 2 updates

investigating Feb 23, 2026, 10:01 AM UTC

Our team have identified an issue with our Identity Management System (IMS) that may be impacting some of our European users. You may experience difficulties logging in. Our team is actively working to resolve this matter. If you encounter any login issues, please attempt to log in again. We will provide further updates as they become available. Thank you for your patience and understanding.
resolved Feb 23, 2026, 10:07 AM UTC

This incident has been resolved and Bentley IMS is now working normally. Thank you for your cooperation.

Read the full incident report →

Notice February 9, 2026

Bentley Communities websites

Detected by Pingoru: Feb 09, 2026, 03:42 PM UTC
Resolved: Feb 09, 2026, 06:42 PM UTC
Duration: 3h

Affected: Bentley Communities

Timeline · 2 updates

monitoring Feb 09, 2026, 03:42 PM UTC

Should you encounter any difficulties accessing https://communities.bentley.com/, kindly submit a support ticket to our team. Thank you.
resolved Feb 09, 2026, 06:42 PM UTC

Communities.Bentley.com is stable and operating as expected. Thank you.

Read the full incident report →

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