Bentley Systems incident

IMS Service Interruptions Affecting Europe Regions

Bentley Systems experienced a major incident on August 3, 2026 affecting Authentication / Login and User Management, lasting 48m. The incident has been resolved; the full update timeline is below.

Started: Aug 03, 2026, 12:16 PM UTC
Resolved: Aug 03, 2026, 01:04 PM UTC
Duration: 48m
Detected by Pingoru: Aug 03, 2026, 12:16 PM UTC

Affected components

Authentication / LoginUser Management

Update timeline

investigating Aug 03, 2026, 12:16 PM UTC

Our team is currently investigating an issue with IMS in the Europe Region. Some users may be having trouble authenticating their login. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
resolved Aug 03, 2026, 01:04 PM UTC

This incident has been resolved, and IMS is now working normally. Thank you for your patience.