Bentley Systems experienced a minor incident on January 13, 2026 affecting Bentley.com and Education, lasting 6h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 13, 2026, 07:38 PM UTC
Our team is currently investigating and working on the issue. Some users may experience slowness when accessing certain Bentley websites. We will provide updates as more information becomes available. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- investigating Jan 13, 2026, 08:23 PM UTC
We are continuing to investigate this issue.
- identified Jan 13, 2026, 08:32 PM UTC
We are actively working with the hosting provider to resolve the issue. We will provide updates as additional information becomes available. Thank you for your patience.
- monitoring Jan 13, 2026, 09:32 PM UTC
A fix has been implemented, and we are monitoring the results. We will continue to monitor for stability.
- resolved Jan 14, 2026, 02:25 AM UTC
The incident has been resolved, and all Bentley.com sites are now functioning as expected. We appreciate your cooperation and understanding.