Bentley Systems Outage History

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Bentley Systems had 37 outages in the last 2 years totaling 1030h 30m of downtime — averaging 1.5 incidents per month.

There were 37 Bentley Systems outages since May 27, 2025 totaling 1030h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bentley.com

Minor September 25, 2025

Seequent.com and Bentley Education Sites

Detected by Pingoru
Sep 25, 2025, 01:02 PM UTC
Resolved
Sep 25, 2025, 08:06 PM UTC
Duration
7h 4m
Affected: Bentley.com
Timeline · 4 updates
  1. investigating Sep 25, 2025, 01:02 PM UTC

    Our team is currently investigating the issue and working with the hosting provider to resolve it. Some users may experience difficulties accessing the Seequent.com and Bentley Education Sites. We are working diligently to identify the root cause and implement a solution. We will provide updates as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. investigating Sep 25, 2025, 05:44 PM UTC

    Bentley Education sites are now working normally. As for seequent.com, we are continuing to investigate the issue and are working with the hosting provider to resolve it. We will provide updates as we learn more. Thank you for your patience and understanding.

  3. monitoring Sep 25, 2025, 06:11 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Sep 25, 2025, 08:06 PM UTC

    This incident has been resolved, and seequent.com is now working as expected. Thank you for your cooperation.

Read the full incident report →

Minor September 19, 2025

Intermittent connectivity issue with Bentley Language & Education Sites

Detected by Pingoru
Sep 19, 2025, 06:24 PM UTC
Resolved
Sep 19, 2025, 07:42 PM UTC
Duration
1h 18m
Affected: Bentley.comEducation
Timeline · 3 updates
  1. investigating Sep 19, 2025, 06:24 PM UTC

    Our team is continue to working with the hosting provider to resolve it. Some users may experience difficulties accessing the Bentley Language and Education sites or using certain features. We are working diligently to identify the root cause and implement a solution. We will provide updates as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. monitoring Sep 19, 2025, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 19, 2025, 07:42 PM UTC

    This incident has been resolved, and the Bentley Language and Education sites are now working normally. Thank you for your cooperation.

Read the full incident report →

Minor September 19, 2025

Bentley.com - Intermittent connectivity issue with Bentley Language & Education Sites

Detected by Pingoru
Sep 19, 2025, 03:26 PM UTC
Resolved
Sep 19, 2025, 04:30 PM UTC
Duration
1h 3m
Affected: Bentley.comEducation
Timeline · 4 updates
  1. investigating Sep 19, 2025, 03:26 PM UTC

    Our team is currently investigating the issue and working with the hosting provider to resolve it. Some users may experience difficulties accessing the Bentley Language Sites or using certain features. We are working diligently to identify the root cause and implement a solution. We will provide updates as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. investigating Sep 19, 2025, 03:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 19, 2025, 03:58 PM UTC

    A fix has been implemented and we are monitoring the results. Its been remain stable.

  4. resolved Sep 19, 2025, 04:30 PM UTC

    This incident has been resolved, and the Bentley.com – Bentley Language and Education sites are now working normally. Thank you for your cooperation.

Read the full incident report →

Minor September 18, 2025

Bentley.com - Bentley Language Sites

Detected by Pingoru
Sep 18, 2025, 05:12 PM UTC
Resolved
Sep 18, 2025, 08:20 PM UTC
Duration
3h 7m
Affected: Bentley.com
Timeline · 3 updates
  1. identified Sep 18, 2025, 05:12 PM UTC

    Our team is currently investigating the issue and working with the hosting provider to resolve it. Some users may experience difficulties accessing the Bentley Language Sites or using certain features. We are working diligently to identify the root cause and implement a solution. We will provide updates as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. monitoring Sep 18, 2025, 06:42 PM UTC

    A fix has been implemented and we are monitoring the results. Its been remain stable.

  3. resolved Sep 18, 2025, 08:20 PM UTC

    This incident has been resolved and Bentley.com-Bentley Language Sites is now working normally. Thank you for your cooperation.

Read the full incident report →

Notice August 26, 2025

Connection Client freeware link on the Bentley website

Detected by Pingoru
Aug 26, 2025, 04:29 PM UTC
Resolved
Aug 26, 2025, 05:31 PM UTC
Duration
1h 1m
Affected: Bentley.com
Timeline · 2 updates
  1. investigating Aug 26, 2025, 04:29 PM UTC

    We are currently investigating access issues with the "Free Download" link on the bentley.com/software/connection-client website. Bentley is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.

  2. resolved Aug 26, 2025, 05:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 25, 2025

Microsoft Azure-Australia East-Connection Failure issue

Detected by Pingoru
Aug 25, 2025, 07:11 AM UTC
Resolved
Aug 25, 2025, 12:06 PM UTC
Duration
4h 55m
Affected: ProjectWise Design Integration
Timeline · 4 updates
  1. investigating Aug 25, 2025, 07:11 AM UTC

    Our team is currently investigating an issue with Microsoft Azure. Some users may be having trouble Connection Failure issue or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. investigating Aug 25, 2025, 08:39 AM UTC

    We are currently investigating the connectivity issue at Australia East with Microsoft. Some users may be having trouble or may experience connection failures. We will provide the update as soon as new information is available.

  3. investigating Aug 25, 2025, 10:57 AM UTC

    We are currently investigating the connectivity issue at Australia East with Microsoft. Some users may be having trouble or may experience connection failures. We will provide the update as soon as new information is available

  4. resolved Aug 25, 2025, 12:06 PM UTC

    This incident has been resolved with Microsoft.

Read the full incident report →

Notice August 18, 2025

MicroSoft Azure Services - Southeast Asia

Detected by Pingoru
Aug 18, 2025, 07:54 PM UTC
Resolved
Aug 18, 2025, 08:00 PM UTC
Duration
5m
Timeline · 2 updates
  1. investigating Aug 18, 2025, 07:54 PM UTC

    We are currently investigating the connectivity issue at Southeast Asia with Microsoft. Some users may be having trouble or may experience connection failures. We will provide the update as soon as new information is available.

  2. resolved Aug 18, 2025, 08:00 PM UTC

    This incident from the Microsoft has been resolved.

Read the full incident report →

Notice August 14, 2025

Bentley Partner Website

Detected by Pingoru
Aug 14, 2025, 06:24 PM UTC
Resolved
Aug 14, 2025, 06:24 PM UTC
Duration
—
Affected: Bentley.com
Timeline · 1 update
  1. resolved Aug 14, 2025, 06:24 PM UTC

    We had an issue with partners.bentley.com earlier, but it is working at this time. We will continue working with the vendor to identify the root cause. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you.

Read the full incident report →

Minor August 11, 2025

Connectivity issue with CONNECTION CLIENT

Detected by Pingoru
Aug 11, 2025, 07:44 PM UTC
Resolved
Sep 22, 2025, 06:28 PM UTC
Duration
41d 22h
Affected: CONNECTION Client
Timeline · 3 updates
  1. identified Aug 11, 2025, 07:44 PM UTC

    If you are experiencing connectivity issues (such as a 'Connection Failure' error) while using CONNECTION CLIENT versions v23.x and below, we recommend upgrading to the latest version of CONNECTION CLIENT to resolve the issue. Please do not hesitate to contact our support team if you have any questions. Thank you.

  2. identified Aug 12, 2025, 12:46 AM UTC

    Microsoft released a new version of the webview2 runtime that modified the STS token response that Bentley gets back in CONNECTION Client, changing it from a pure XML response (that CONNECTION Client can parse), to an HTML response (that CONNECTION Client cannot parse). This only manifests itself in the old CONNECTION Client versions (v23.x and below). The problematic WebView2 version was released 8/7/25 - Version 139.0.3405.86. The issue manifested itself with existing older versions of CONNECTION Client, it was not triggered by installation of any new Bentley software. It was the result of an upgrade from Microsoft. Moving to the latest CONNECTION Client version (version 24.01.00.23 or above uses OIDC authentication protocol for communication with Bentley Cloud Services and do not suffer from this issue) will resolve this issue.

  3. resolved Sep 22, 2025, 06:28 PM UTC

    We’ve created a knowledge base that can be shared directly with users. (https://bentleysystems.service-now.com/community?id=kb_article&sysparm_article=KB0047555)

Read the full incident report →

Minor July 11, 2025

Intermittent issues with users in the Asia PAC region trying to connect to Bentley.com Web Apps

Detected by Pingoru
Jul 11, 2025, 12:28 PM UTC
Resolved
Jul 11, 2025, 03:42 PM UTC
Duration
3h 13m
Affected: URL Directory Service (BUDDI)
Timeline · 4 updates
  1. investigating Jul 11, 2025, 12:28 PM UTC

    Our team is currently investigating an issue. Some users may be experiencing difficulties accessing the site. We are working diligently to identify the root cause and implement a solution. Updates will be provided as more information becomes available. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. investigating Jul 11, 2025, 01:41 PM UTC

    We are continuing to investigate this issue. We will provide an update as more information becomes available. Thank you for your patience.

  3. investigating Jul 11, 2025, 02:31 PM UTC

    We will provide an update as new information becomes available. Thank you for your patience.

  4. resolved Jul 11, 2025, 03:42 PM UTC

    This incident has been resolved. Please contact our support team for assistance if you are still experiencing the issue. Thank you for your patience and cooperation.

Read the full incident report →

Major July 8, 2025

Issue with Bing Maps

Detected by Pingoru
Jul 08, 2025, 10:40 AM UTC
Resolved
Jul 08, 2025, 11:05 AM UTC
Duration
25m
Affected: Session Service
Timeline · 2 updates
  1. identified Jul 08, 2025, 10:40 AM UTC

    We have identified the root cause of the issue with Bing Maps causing errors with Bentley Platforms. Our team is working on to resolve the issue and restore full functionality to Bing Service as soon as possible. We will provide updates as we learn more and once a fix is implemented.

  2. resolved Jul 08, 2025, 11:05 AM UTC

    This incident has been resolved and Bing Maps is now working normally. Thank you for your patience and cooperation.

Read the full incident report →

Notice May 27, 2025

iModel Viewing - Outage

Detected by Pingoru
May 27, 2025, 02:16 PM UTC
Resolved
May 27, 2025, 03:45 PM UTC
Duration
1h 29m
Affected: iModels
Timeline · 4 updates
  1. investigating May 27, 2025, 02:16 PM UTC

    Our team is currently investigating an issue with iModel Viewing. Some users may be having trouble using iModel Viewing in Design Review and Infrastructure Cloud or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. identified May 27, 2025, 02:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 27, 2025, 02:45 PM UTC

    A fix has been implemented and we are now monitoring the system for stability and customer experience. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.

  4. resolved May 27, 2025, 03:45 PM UTC

    This incident has been resolved.

Read the full incident report →