Bentley Systems experienced a minor incident on September 18, 2026 affecting Bentley.com, lasting 10h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Bentley.com
Update timeline
- investigating Sep 18, 2026, 03:47 PM UTC
We are currently experiencing an issue with the Bentley.com Utility Menu, which is not functioning as expected. Our team has identified the issue and is actively reviewing and implementing a fix. We are working to restore full functionality as quickly as possible and will provide updates as they become available. We apologize for any inconvenience and appreciate your patience while we work to resolve the issue.
- investigating Sep 18, 2026, 03:55 PM UTC
We are continuing to investigate this issue.
- resolved Sep 19, 2026, 01:56 AM UTC
The Bentley.com Chat is now available and this issue is considered resolved.