Bentley Systems experienced a major incident on July 2, 2026 affecting Bentley.com and Education, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 08:01 PM UTC
We are currently experiencing an issue affecting Bentley.com, and users may be unable to access the website or may experience intermittent connectivity issues. Our teams are actively investigating the issue and working to identify the root cause. We will provide additional updates as more information becomes available. We apologize for the inconvenience and appreciate your patience while we work to restore normal service.
- monitoring Jul 02, 2026, 08:19 PM UTC
Service for Bentley.com has been restored and the website is now accessible. The issue has been mitigated, and our teams are actively monitoring the service to ensure continued stability and performance. At this time, users should be able to access Bentley.com normally. We will continue to monitor the environment closely and provide further updates if necessary. Thank you for your patience and understanding.
- resolved Jul 02, 2026, 08:21 PM UTC
The issue affecting Bentley.com has been resolved, and the website is fully operational. Our teams have completed the necessary remediation efforts and confirmed that services have been restored. We will continue to monitor the environment to ensure ongoing stability. Thank you for your patience and understanding while we worked to resolve this issue.