Bentley Systems experienced a critical incident on June 20, 2026 affecting Authentication / Login and User Management, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication / LoginUser Management
Update timeline
- investigating Jun 20, 2026, 12:47 PM UTC
IMS is currently experiencing an outage. Customers are unable to sign in at this time. Our team is actively working to resolve the issue. We will provide updates as the situation develops. We apologize for the inconvenience and thank you for your patience.
- investigating Jun 20, 2026, 12:48 PM UTC
We are continuing to investigate this issue.
- resolved Jun 20, 2026, 12:56 PM UTC
This incident has been resolved, and Bentley IMS is operating normally. Thank you for your cooperation.