Bentley Systems incident

Global Intermittent DNS Resolution Issue

Notice Resolved View vendor source →

Bentley Systems experienced a notice incident on December 30, 2025, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2025, 02:38 PM UTC
Resolved
Dec 30, 2025, 04:24 PM UTC
Duration
1h 46m
Detected by Pingoru
Dec 30, 2025, 02:38 PM UTC

Update timeline

  1. identified Dec 30, 2025, 02:38 PM UTC

    Please be advised that an issue has been identified with an external DNS provider, causing intermittent DNS resolution failures that impacted the resolution of our URLs used to access Bentley applications. This is a global issue involving multiple service providers and is currently under investigation. Reports received indicate that the issue has cleared for most DNS providers. The projected start time was approximately 12:23 UTC. We will share updates as soon as new information becomes available.

  2. monitoring Dec 30, 2025, 03:41 PM UTC

    We are observing improved results and will continue to monitor the situation closely to ensure there is no further impact.

  3. resolved Dec 30, 2025, 04:24 PM UTC

    The issue has been successfully resolved.