Bentley Systems incident

Education Site Product Downloads - Service Disruption

Bentley Systems experienced a minor incident on September 17, 2026 affecting Education, lasting 19m. The incident has been resolved; the full update timeline is below.

Started: Sep 17, 2026, 04:27 PM UTC
Resolved: Sep 17, 2026, 04:47 PM UTC
Duration: 19m
Detected by Pingoru: Sep 17, 2026, 04:27 PM UTC

Affected components

Education

Update timeline

investigating Sep 17, 2026, 04:27 PM UTC

We are currently experiencing an issue that is preventing product downloads from the Education site. Our team has identified the cause and is actively working on a fix. We expect service to be restored shortly and apologize for the inconvenience.
resolved Sep 17, 2026, 04:47 PM UTC

Service has been restored, and product downloads from the Education site are now functioning normally. Our team identified and resolved the underlying issue, and we have confirmed that downloads are once again available to users. We will continue to monitor the environment to ensure stability. Thank you for your patience and understanding while we worked to restore service.