Bentley Systems incident

BCSM - OpenCities Planner

Resolved after 1 hour 59 minutes, affecting OpenCities Planner, on July 6, 2026.

resolved Jul 06, 2026, 09:34 AM UTC

This incident has been resolved and BCSM is now working normally. Thank you for your cooperation.

Started
Jul 06, 2026, 07:35 AM UTC
Resolved
Jul 06, 2026, 09:34 AM UTC
Duration
1h 59m
Detected by Pingoru
Jul 06, 2026, 07:35 AM UTC

Affected components

OpenCities Planner

Update timeline

  1. investigating Jul 06, 2026, 07:35 AM UTC

    Our team is currently investigating an issue with BCSM. Some users may be having trouble OpenCities Planner intermittent 429 errors (EU region) or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.

  2. resolved Jul 06, 2026, 09:34 AM UTC

    This incident has been resolved and BCSM is now working normally. Thank you for your cooperation.

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