Bentley Systems experienced a minor incident on July 6, 2026 affecting OpenCities Planner, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
OpenCities Planner
Update timeline
- investigating Jul 06, 2026, 07:35 AM UTC
Our team is currently investigating an issue with BCSM. Some users may be having trouble OpenCities Planner intermittent 429 errors (EU region) or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- resolved Jul 06, 2026, 09:34 AM UTC
This incident has been resolved and BCSM is now working normally. Thank you for your cooperation.