Bentley Systems experienced a notice incident on June 17, 2026 affecting iTwin Experience, lasting 4h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2026, 03:44 AM UTC
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- investigating Jun 17, 2026, 06:12 AM UTC
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- investigating Jun 17, 2026, 07:41 AM UTC
Our team is currently investigating an issue with iTwin Experience. Some users may be having trouble accessing the site or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- resolved Jun 17, 2026, 07:58 AM UTC
This incident has been resolved and iTwin Experience is now working normally. Thank you for your cooperation.