Bentley Systems incident
Intermittent issues with users in the Asia PAC region trying to connect to Bentley.com Web Apps
Bentley Systems experienced a minor incident on July 11, 2025 affecting URL Directory Service (BUDDI), lasting 3h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 11, 2025, 12:28 PM UTC
Our team is currently investigating an issue. Some users may be experiencing difficulties accessing the site. We are working diligently to identify the root cause and implement a solution. Updates will be provided as more information becomes available. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- investigating Jul 11, 2025, 01:41 PM UTC
We are continuing to investigate this issue. We will provide an update as more information becomes available. Thank you for your patience.
- investigating Jul 11, 2025, 02:31 PM UTC
We will provide an update as new information becomes available. Thank you for your patience.
- resolved Jul 11, 2025, 03:42 PM UTC
This incident has been resolved. Please contact our support team for assistance if you are still experiencing the issue. Thank you for your patience and cooperation.