Bentley Systems incident
Microsoft Azure-Australia East-Connection Failure issue
Bentley Systems experienced a major incident on August 25, 2025 affecting ProjectWise Design Integration, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 25, 2025, 07:11 AM UTC
Our team is currently investigating an issue with Microsoft Azure. Some users may be having trouble Connection Failure issue or using certain features. We are working diligently to identify the root cause of the problem and implement a solution. We will provide an update as we learn more. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience and understanding.
- investigating Aug 25, 2025, 08:39 AM UTC
We are currently investigating the connectivity issue at Australia East with Microsoft. Some users may be having trouble or may experience connection failures. We will provide the update as soon as new information is available.
- investigating Aug 25, 2025, 10:57 AM UTC
We are currently investigating the connectivity issue at Australia East with Microsoft. Some users may be having trouble or may experience connection failures. We will provide the update as soon as new information is available
- resolved Aug 25, 2025, 12:06 PM UTC
This incident has been resolved with Microsoft.