Bentley Systems incident

Job Queuing Service Degradation

Minor Resolved View vendor source →

Bentley Systems experienced a minor incident on October 7, 2025 affecting Synchronization, lasting 15h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 03:35 AM UTC
Resolved
Oct 07, 2025, 07:18 PM UTC
Duration
15h 43m
Detected by Pingoru
Oct 07, 2025, 03:35 AM UTC

Affected components

Synchronization

Update timeline

  1. identified Oct 07, 2025, 03:35 AM UTC

    Our job queuing process is currently experiencing a high load. Some requests may take longer to process or may fail intermittently. We are actively working to restore normal performance.

  2. monitoring Oct 07, 2025, 03:32 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Oct 07, 2025, 07:18 PM UTC

    This incident has been resolved. Thank you for your patient and cooperation.