Availity incident

HCSC - Multiple Transactions - IMPORTANT for Behavioral Health and Substance Abuse Providers: Choose “Behavioral Health Inpatient and Outpatient” in the Request Type drop-down. Completing the Clinical Questionnaire presented within this flow is manda...

Notice Resolved View vendor source →

Availity experienced a notice incident on September 26, 2025, lasting 248d 7h. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 07:21 PM UTC
Resolved
Jun 02, 2026, 02:46 AM UTC
Duration
248d 7h
Detected by Pingoru
Sep 26, 2025, 07:21 PM UTC

Update timeline

  1. monitoring Sep 26, 2025, 07:21 PM UTC

    We are seeing Behavioral Health PreAuth, Behavioral Health Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.