Availity incident

Wellcare - Multiple Transactions - Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 10, 2025 affecting Wellcare, lasting 254d 8h. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 10:16 PM UTC
Resolved
May 23, 2026, 07:00 AM UTC
Duration
254d 8h
Detected by Pingoru
Sep 10, 2025, 10:16 PM UTC

Affected components

Wellcare

Update timeline

  1. monitoring Sep 10, 2025, 10:16 PM UTC

    We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.