Availity incident

HIGHMARK SENIOR HEALTH COMPANY - Professional Claims - Professional Claims transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on December 19, 2025 affecting HIGHMARK SENIOR HEALTH COMPANY, lasting 245d 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 09:10 PM UTC
Resolved
Aug 21, 2026, 10:21 PM UTC
Duration
245d 1h
Detected by Pingoru
Dec 19, 2025, 09:10 PM UTC

Affected components

HIGHMARK SENIOR HEALTH COMPANY

Update timeline

  1. identified Dec 19, 2025, 09:10 PM UTC

    We are seeing Professional Claims transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:21 PM UTC

    This incident has been resolved.