Availity incident

Multiple Payers - WELLCARE HEALTH PLANS, CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION - Multiple Transactions - Attention Ohio and Pennsylvania Providers (Effective 10/1/25), and Oregon and Texas Providers (Effective 7/1/25): Wellcare/Wellcare by A...

Availity experienced a notice incident on September 26, 2025 affecting WELLCARE HEALTH PLANS and CENPATICO BEHAVIORAL HEALTH and 1 more component, lasting 270d 23h. The incident has been resolved; the full update timeline is below.

Started: Sep 26, 2025, 06:12 PM UTC
Resolved: Jun 24, 2026, 06:06 PM UTC
Duration: 270d 23h
Detected by Pingoru: Sep 26, 2025, 06:12 PM UTC

Affected components

WELLCARE HEALTH PLANSCENPATICO BEHAVIORAL HEALTHCENTENE CORPORATION

Update timeline

monitoring Sep 26, 2025, 06:12 PM UTC

We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
resolved Jun 24, 2026, 06:06 PM UTC

This incident has been resolved.