Availity incident

Multiple Payers - WELLCARE HEALTH PLANS, CENPATICO BEHAVIORAL HEALTH, CENTENE CORPORATION - Multiple Transactions - Attention Ohio and Pennsylvania Providers (Effective 10/1/25), and Oregon and Texas Providers (Effective 7/1/25): Wellcare/Wellcare by A...

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting WELLCARE HEALTH PLANS and CENPATICO BEHAVIORAL HEALTH and 1 more component, which began 233d ago. The vendor's full update timeline is below.

Started
Sep 26, 2025, 06:12 PM UTC
Resolved
Ongoing
Duration
● 232d 13h
Detected by Pingoru
Sep 26, 2025, 06:12 PM UTC

Affected components

WELLCARE HEALTH PLANSCENPATICO BEHAVIORAL HEALTHCENTENE CORPORATION

Update timeline

  1. monitoring Sep 26, 2025, 06:12 PM UTC

    We are seeing HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.