Availity incident

PRHTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 24, 2025, lasting 362d 22h. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2025, 12:20 AM UTC
Resolved
Aug 21, 2026, 10:21 PM UTC
Duration
362d 22h
Detected by Pingoru
Aug 24, 2025, 12:20 AM UTC

Update timeline

  1. monitoring Aug 24, 2025, 12:20 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Aug 21, 2026, 10:21 PM UTC

    This incident has been resolved.