Availity incident

PRHTH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 24, 2025, lasting 264d 8h. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2025, 12:20 AM UTC
Resolved
May 15, 2026, 08:43 AM UTC
Duration
264d 8h
Detected by Pingoru
Aug 24, 2025, 12:20 AM UTC

Update timeline

  1. monitoring Aug 24, 2025, 12:20 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.