Availity incident

ACS BENEFIT SERVICES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on December 20, 2025 affecting ACS BENEFIT SERVICES, lasting 166d 22h. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2025, 12:12 AM UTC
Resolved
Jun 04, 2026, 10:53 PM UTC
Duration
166d 22h
Detected by Pingoru
Dec 20, 2025, 12:12 AM UTC

Affected components

ACS BENEFIT SERVICES

Update timeline

  1. identified Dec 20, 2025, 12:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.