Availity incident

ACS BENEFIT SERVICES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting ACS BENEFIT SERVICES, which began 148d ago. The vendor's full update timeline is below.

Started
Dec 20, 2025, 12:12 AM UTC
Resolved
Ongoing
Duration
● 148d 2h
Detected by Pingoru
Dec 20, 2025, 12:12 AM UTC

Affected components

ACS BENEFIT SERVICES

Update timeline

  1. identified Dec 20, 2025, 12:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.