Availity incident

TRICARE WEST - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on December 18, 2025 affecting TRICARE WEST, lasting 167d 17h. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 10:25 PM UTC
Resolved
Jun 04, 2026, 04:16 PM UTC
Duration
167d 17h
Detected by Pingoru
Dec 18, 2025, 10:25 PM UTC

Affected components

TRICARE WEST

Update timeline

  1. identified Dec 18, 2025, 10:25 PM UTC

    We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.