Availity incident
TRICARE WEST - Claim Status Inquiry - Claim Status Inquiry transactions are experiencing intermittent failures.
Availity is currently experiencing a notice incident affecting TRICARE WEST, which began 149d ago. The vendor's full update timeline is below.
Affected components
TRICARE WEST
Update timeline
- identified Dec 18, 2025, 10:25 PM UTC
We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.