Availity incident
MOLINA HEALTHCARE OHIO - Multiple Transactions - Attention Medicaid Providers: The fax line for authorization submissions will be discontinued on January 1st, 2026. Please submit all authorizations through Availity.
Availity experienced a notice incident on November 21, 2025 affecting MOLINA HEALTHCARE OHIO, lasting 194d 23h. The incident has been resolved; the full update timeline is below.
Affected components
MOLINA HEALTHCARE OHIO
Update timeline
- identified Nov 21, 2025, 04:16 PM UTC
We are seeing HCSR Detailed Auth/Referral, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth and Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.