Availity incident

PREMERA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on October 19, 2025 affecting PREMERA, lasting 306d 13h. The incident has been resolved; the full update timeline is below.

Started: Oct 19, 2025, 08:36 AM UTC
Resolved: Aug 21, 2026, 10:21 PM UTC
Duration: 306d 13h
Detected by Pingoru: Oct 19, 2025, 08:36 AM UTC

Affected components

PREMERA

Update timeline

identified Oct 19, 2025, 08:36 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved Aug 21, 2026, 10:21 PM UTC

This incident has been resolved.