Availity incident

ANTHEMDENTAL - 2 - Claim Status Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 5, 2025 affecting ANTHEMDENTAL, lasting 253d 14h. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 04:00 PM UTC
Resolved
May 17, 2026, 06:28 AM UTC
Duration
253d 14h
Detected by Pingoru
Sep 05, 2025, 04:00 PM UTC

Affected components

ANTHEMDENTAL

Update timeline

  1. monitoring Sep 05, 2025, 04:00 PM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.