Availity Outage History
Availity major outage · 45 active incidents · 99 long-running issues View live status →Pingoru has recorded 1,931 incidents for Availity: 1,898 in the last 12 months and 849 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 190 | 720 of 720 (100%) |
| May 2026 | 309 | 744 of 744 (100%) |
| June 2026 | 276 | 720 of 720 (100%) |
| July 2026 | 256 | 744 of 744 (100%) |
| August 2026 | 308 | 744 of 744 (100%) |
| September 2026 | 236 | 720 of 720 (100%) |
| October 2026 | 287 | 599 of 599 (100%) |
Incidents, newest first
Notice June 15, 2026 CALIFORNIA MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are now processing normally. – CALIFORNIA MEDICAID
Started Jun 15, 2026, 02:48 PM UTC· resolved Jun 15, 2026, 02:48 PM UTC
- resolved Jun 15, 2026, 02:48 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 4:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 15, 2026 HUMANA - Multiple Transactions - Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are currently unavailable. – HUMANA
Started Jun 15, 2026, 12:45 PM UTC· resolved Jun 15, 2026, 12:45 PM UTC
- resolved Jun 15, 2026, 12:45 PM UTC
We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 8:24:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Notice June 15, 2026 00510BC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – 00510BC
Started Jun 15, 2026, 07:07 AM UTC· resolved Jun 15, 2026, 07:07 AM UTC
- resolved Jun 15, 2026, 07:07 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
Notice June 15, 2026 BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. – BCBS MISSISSIPPI
Started Jun 15, 2026, 06:52 AM UTC· resolved Jun 15, 2026, 06:52 AM UTC
- resolved Jun 15, 2026, 06:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Notice June 14, 2026 Multiple Payers - BCDCC, CAREFIRST BLUECROSS BLUESHIELD - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 4d 15h CAREFIRST BLUECROSS BLUESHIELD, BCDCC
Started Jun 14, 2026, 06:25 AM UTC· resolved Jun 18, 2026, 10:22 PM UTC
- identified Jun 14, 2026, 06:25 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 18, 2026, 10:22 PM UTC
This incident has been resolved.
Notice June 14, 2026 WELL SENSE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 4d 17h WELL SENSE
Started Jun 14, 2026, 04:52 AM UTC· resolved Jun 18, 2026, 10:16 PM UTC
- identified Jun 14, 2026, 04:52 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 18, 2026, 10:16 PM UTC
This incident has been resolved.
Notice June 14, 2026 MONTANA MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 4d 17h MONTANA MEDICAID
Started Jun 14, 2026, 04:39 AM UTC· resolved Jun 18, 2026, 10:17 PM UTC
- identified Jun 14, 2026, 04:39 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 18, 2026, 10:17 PM UTC
This incident has been resolved.
Notice June 14, 2026 CRSCK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 4d 17h CRSCK
Started Jun 14, 2026, 04:34 AM UTC· resolved Jun 18, 2026, 10:17 PM UTC
- identified Jun 14, 2026, 04:34 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 18, 2026, 10:17 PM UTC
This incident has been resolved.
Notice June 14, 2026 ATRIO HEALTH PLANS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 4d 18h ATRIO HEALTH PLANS
Started Jun 14, 2026, 03:43 AM UTC· resolved Jun 18, 2026, 10:19 PM UTC
- identified Jun 14, 2026, 03:43 AM UTC
We are seeing 270 and 276 transactions failing with timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 14, 2026, 03:45 AM UTC
We are seeing 270 and 276 transactions failing with timeout errors. Customers are receiving VT05_035 and AV01 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 18, 2026, 10:19 PM UTC
This incident has been resolved.
Notice June 13, 2026 BANKERS LIFE AND CASUALTY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 46m BANKERS LIFE AND CASUALTY
Started Jun 13, 2026, 08:31 AM UTC· resolved Jun 13, 2026, 09:18 AM UTC
- identified Jun 13, 2026, 08:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved Jun 13, 2026, 09:18 AM UTC
This incident has been resolved.
Notice June 13, 2026 Multiple Payers - BEACON HEALTH OPTIONS, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 6d 19h BEACON HEALTH OPTIONS
Started Jun 13, 2026, 05:10 AM UTC· resolved Jun 20, 2026, 12:16 AM UTC
- identified Jun 13, 2026, 05:10 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 13, 2026, 07:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 15, 2026, 11:32 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 20, 2026, 12:16 AM UTC
This incident has been resolved.
Notice June 13, 2026 Multiple Payers - CAREFIRST BLUECROSS BLUESHIELD, BCDCC, 45281, 45282 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 5d 21h CAREFIRST BLUECROSS BLUESHIELD, 45281, 45282, BCDCC
Started Jun 13, 2026, 01:12 AM UTC· resolved Jun 18, 2026, 10:19 PM UTC
- identified Jun 13, 2026, 01:12 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 13, 2026, 02:30 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 13, 2026, 02:37 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 18, 2026, 10:19 PM UTC
This incident has been resolved.
Notice June 12, 2026 Multiple Payers - FLORIDA BLUE, FLORIDA BLUE MEDICARE, TRULI HEALTH - ALL - Florida Blue, Florida Blue Medicare, Truli for Health: Services Temporarily Unavailable Description: All Florida Blue, Florida Blue Medicare, and Truli for Health transactions ... 41d 22h FLORIDA BLUE, FLORIDA BLUE MEDICARE, TRULI HEALTH
Started Jun 12, 2026, 08:10 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 12, 2026, 08:10 PM UTC
Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 12, 2026 Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, 95092 - 270/278 - Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions are currently unavailable. 1d 11h HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, 95092
Started Jun 12, 2026, 01:05 PM UTC· resolved Jun 14, 2026, 12:09 AM UTC
- identified Jun 12, 2026, 01:05 PM UTC
We are seeing Eligibility and Benefits Inquiry and Health Care Services Inquiry transactions failing with VT07_037/AV03 errors. Customers are receiving VT07_037/AV03 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 14, 2026, 12:09 AM UTC
This incident has been resolved.
Notice June 12, 2026 MUTUAL HEALTH SERVICES - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable. 16h 32m MUTUAL HEALTH SERVICES
Started Jun 12, 2026, 08:31 AM UTC· resolved Jun 13, 2026, 01:03 AM UTC
- identified Jun 12, 2026, 08:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 12, 2026, 08:33 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 13, 2026, 01:03 AM UTC
This incident has been resolved.
Notice June 12, 2026 BCBS SOUTH CAROLINA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable. 7d 17h BCBS SOUTH CAROLINA
Started Jun 12, 2026, 07:15 AM UTC· resolved Jun 20, 2026, 12:32 AM UTC
- identified Jun 12, 2026, 07:15 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 20, 2026, 12:32 AM UTC
This incident has been resolved.
Notice June 11, 2026 FLORIDA BLUE - HCSR Detailed Auth/Referral - HCSR Detailed Auth/Referral transactions are experiencing intermittent failures. 71d 2h FLORIDA BLUE
Started Jun 11, 2026, 08:08 PM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 11, 2026, 08:08 PM UTC
We are seeing HCSR Detailed Auth/Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 11, 2026 COMMONWEALTH CARE ALLIANCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable. 12h 13m COMMONWEALTH CARE ALLIANCE
Started Jun 11, 2026, 06:14 PM UTC· resolved Jun 12, 2026, 06:27 AM UTC
- identified Jun 11, 2026, 06:14 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 12, 2026, 06:27 AM UTC
This incident has been resolved.
Notice June 11, 2026 CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Thursday, June 11th from 5:00:00 PM EDT through 8:00:00 PM EDT Thursday, June 11th. 43d 1h HUMANA-CARESOURCE, CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF WEST VIRGINIA and 1 more
Started Jun 11, 2026, 05:23 PM UTC· resolved Jul 24, 2026, 07:00 PM UTC
- scheduled Jun 11, 2026, 05:23 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
Notice June 11, 2026 Multiple Payers - JOHNSHOPKINS, PRIORITY PARTNERS, JOHNS HOPKINS ADVANTAGE MD - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 2h 4m JOHNS HOPKINS ADVANTAGE MD, JOHNSHOPKINS, PRIORITY PARTNERS
Started Jun 11, 2026, 10:06 AM UTC· resolved Jun 11, 2026, 12:11 PM UTC
- identified Jun 11, 2026, 10:06 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Invalid Response/SOAP Fault errors. Customers are receiving AV07/VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 11, 2026, 12:11 PM UTC
This incident has been resolved.
Notice June 11, 2026 Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA FEDERAL EMPLOYEE PROGRAM, BCBS SOUTH CAROLINA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 8d 17h BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA FEDERAL EMPLOYEE PROGRAM
Started Jun 11, 2026, 09:26 AM UTC· resolved Jun 20, 2026, 02:33 AM UTC
- identified Jun 11, 2026, 09:26 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with Timeout/Invalid Response errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 11, 2026, 05:52 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving Timeout/Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- identified Jun 12, 2026, 01:09 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving Timeout/Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 20, 2026, 02:33 AM UTC
This incident has been resolved.
Notice June 11, 2026 HCSC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 2h 16m BCBSMT, BCBSIL, BCBSNM, BCBSOK and 8 more
Started Jun 11, 2026, 04:24 AM UTC· resolved Jun 11, 2026, 06:41 AM UTC
- identified Jun 11, 2026, 04:24 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42/E2:0 errors. Customers are receiving AAA*42/E2:0 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 11, 2026, 06:41 AM UTC
This incident has been resolved.
Notice June 11, 2026 Multiple Payers - HUMANA, HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, CompBenefits, HUMANA LONG TERM CARE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures. 2h 17m HUMANA, Humana Dental Non Claims, HUMANA HEALTHY HORIZON OH MEDICAID, CompBenefits and 1 more
Started Jun 11, 2026, 01:31 AM UTC· resolved Jun 11, 2026, 03:49 AM UTC
- identified Jun 11, 2026, 01:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 11, 2026, 03:49 AM UTC
This incident has been resolved.
Notice June 10, 2026 Multiple Payers - TRICARE WEST REGION, PGBA, TRICARE WEST - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable. 1h 59m TRICARE WEST, TRICARE WEST REGION, PGBA
Started Jun 10, 2026, 11:38 AM UTC· resolved Jun 10, 2026, 01:38 PM UTC
- identified Jun 10, 2026, 11:38 AM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT07_037 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
- resolved Jun 10, 2026, 01:38 PM UTC
This incident has been resolved.
Notice June 10, 2026 MARYLAND MEDICAID - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable. 72d 16h MARYLAND MEDICAID
Started Jun 10, 2026, 05:35 AM UTC· resolved Aug 21, 2026, 10:25 PM UTC
- identified Jun 10, 2026, 05:35 AM UTC
We are seeing Claim Status Inquiry transactions failing with E1:484 errors. Customers are receiving E1:484 errors. Next Steps and ETA for resolution: We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.