Availity incident

COMMONWEALTH CARE ALLIANCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 11, 2026 affecting COMMONWEALTH CARE ALLIANCE, lasting 12h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 06:14 PM UTC
Resolved
Jun 12, 2026, 06:27 AM UTC
Duration
12h 13m
Detected by Pingoru
Jun 11, 2026, 06:14 PM UTC

Affected components

COMMONWEALTH CARE ALLIANCE

Update timeline

  1. identified Jun 11, 2026, 06:14 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/No Response Received errors. Customers are receiving AV01/VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 12, 2026, 06:27 AM UTC

    This incident has been resolved.